Noticeboard

 Flu and Covid Booster Winter Immunisation 2023

Forth Valley Health Board  Immunisation team have taken over the responsibility of all vaccines.  The surgery will no longer be administering any vaccines. You will be contacted by the Immunisation Team directly and they will appoint and schedule any appointments. This has been a Forth Valley Health Board decision. 

Complaints

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception



 
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